Our Website provides AI-powered tutoring services directly to Customers.
Refund eligibility may vary depending on your jurisdiction. Your rights under applicable consumer protection laws remain fully intact. To initiate a refund, please reach out to us directly.
If a Service was purchased using a promo code, only the amount actually paid after the discount is eligible for refund. Promo codes have no cash value and are non-refundable and non-transferable.
Once your refund request is approved, we will initiate the refund within three (3) business days. The timing of when funds appear in your account depends on your bank or card issuer’s processing cycles. We are not responsible for any fees, processing errors, or delays imposed by your financial institution.
Refunds are available for up to six (6) months from the original transaction date and will be returned to the same payment method used for the purchase. After six months, refunds are no longer available, and funds cannot be redirected to a different payment method.
If you dispute a chargeback with your card issuer, we reserve the right to suspend or terminate your access to our Services. Any fees or costs we incur because of a chargeback or payment dispute will be charged to you.
All billing and payment transactions on our Website are handled by trusted third-party payment providers. When you submit payment details, they are processed within a secure, embedded checkout iframe; your card information never passes through our servers. Every transaction is protected by the industry’s highest encryption and security standards as enforced by our payment partners.
When you submit billing information, such as credit or debit card details, it is processed solely by our third-party payment partners. We never collect, store, or transmit this data on our own servers.
You acknowledge that we are not liable for any security breaches or failures on the part of these payment providers. Your transactions remain subject to both this Refund Policy and the providers’ own terms, conditions, and privacy policies.
We may change payment providers over time. In such cases, your billing details may be securely transferred to the new provider, who will continue to protect your information using industry-standard security measures (for example, SSL encryption).
All payments made through the Website are solely for the purchase and delivery of the Services. Payments must not be used to facilitate any fraudulent, criminal, or otherwise unlawful activity.
We may amend this Refund Policy at any time in our discretion. Updates will be posted on the Website, and the version displayed there is the controlling version. Where practicable, we will provide advance notice before changes take effect; however, certain updates may become effective immediately without prior notice.
Updated: Aug 11, 2025